System Status Blog

Scheduled Maintenance: December 19, 2013 – Planned StoreFront Maintenance

12/19/2013 5:08:12 PM

On Thursday at 12:00AM PT an important database update is scheduled and your store will be in maintenance mode for 60 minutes.

During this maintenance window, visitors will be able to browse your online store without interruption, but will be unable to place orders until the maintenance is complete. You will also be able to log into your website account but will not be able to administer your store during this maintenance window. We understand that the availability of your online store is critical and have taken the following measures:

  • During this maintenance window, your visitors who try to purchase through your store will be greeted with a brief message about the outage.
  • We have scheduled this maintenance for overnight, the time when traffic to your site is typically at its lowest–still, we apologize in advance for any inconvenience. If you have any questions or need assistance, please contact us at 1-800-710-1998.

Affected Services:

Notification: October 15th, 2013 – System Maintenance

10/15/2013 1:19:40 PM

At Homestead, we are committed to providing you with the most efficient and reliable website tools to ensure your online success. Periodic maintenance is an important part of our commitment to you, so Homestead will be performing a scheduled maintenance on Tuesday, October 15, 2013 from 10:00 PM to 11:00 PM Pacific Time.  Note that we expect a brief outage to all Homestead websites for a few minutes during this period.

Affected Services: , , , ,

Notification: October 9, 2013 – ProStores maintenance

10/09/2013 2:36:24 PM

As part of our ongoing efforts to maintain our website services, we will be performing scheduled ProStores maintenance between 10:00 PM and 11:00 PM PDT on Wednesday, October 9, 2013. We have scheduled this maintenance for overnight, the time when traffic to your site is typically at its lowest

Please note: Visitors will be able to browse your online store without interruption, but will be unable to place orders until the maintenance is complete.

Affected Services: ,

Scheduled Maintenance: October 1, 2013 – System maintenance

10/01/2013 3:42:54 PM

At Homestead, we are committed to providing you with the most efficient and reliable website tools to ensure your online success. Periodic maintenance is an important part of our commitment to you, so Homestead will be performing a scheduled maintenance on Tuesday, October 1, 2013 from 10:00 PM to 11:00 PM Pacific Time.  Note that we expect a brief outage to all Homestead websites for a few minutes during this period.

Affected Services: , , , ,

Scheduled Maintenance: September 23, 2013 – ProStores maintenance

09/24/2013 4:08:21 AM

The scheduled ProStores maintenance has completed successfully.  All shopping functionality should be back to normal.

Affected Services: ,

Scheduled Maintenance: September 23, 2013 – ProStores maintenance

09/23/2013 9:00:54 PM

The scheduled ProStores maintenance has begun and is expected to be completed by 4:00 am PDT.

Affected Services: ,

Scheduled Maintenance: September 23, 2013 – ProStores maintenance

09/23/2013 11:14:54 AM

As part of our ongoing efforts to maintain our website services, we will be performing scheduled ProStores maintenance between 9:00 PM and 4:00 AM PDT on Monday, September 23, 2013. We have scheduled this maintenance for overnight, the time when traffic to your site is typically at its lowest

Please note: Visitors will be able to browse your online store without interruption, but will be unable to place orders until the maintenance is complete

Affected Services: ,

Scheduled Maintenance: May 23, 2013

05/17/2013 1:24:57 PM

As part of our ongoing efforts to improve  our website services, we will be performing scheduled database maintenance between 12:00 am and 5:00 am EDT on Thursday, May 23, 2013.

Please note: Customer stores may not be accessible and your visitors will be unable to place orders until the maintenance is complete.

Affected Services: , , ,

Service Outage: April 24, 2013 – Storefront Problems

04/24/2013 8:51:51 AM

At this time, customers can’t access their Storefront Administration and Storefront Websites. Our team is actively working on getting this resolved as quickly as possible. We will update this post as soon as we have additional information.

Affected Services: ,

Scheduled Maintenance: July 24th, 2012

07/24/2012 5:49:00 PM

Periodic maintenance is an important part of our commitment to you, so Intuit Websites will be performing a scheduled maintenance of Storefront.

From 10pm till midnight Pacific Time on Tuesday July 24th, new orders will not be placed and you won’t be able to access Store Administration. The rest of your store and account will still be accessible.

Websites, website administration and site editing tools will be unaffected by the maintenance and fully available.

We apologize for any inconvenience this maintenance may cause you. Our goal is to ensure the services we provide you are the best, most reliable available.

Affected Services: