Author Archives: Angela Welfare
April 24, 2013 – Storefront Problems
April 24, 2013At this time, customers can’t access their Storefront Administration and Storefront Websites. Our team is actively working on getting this resolved as quickly as possible. We will update this post as soon as we have additional information.
Posted in Service Outage | Tagged Storefront Administration, Storefront Viewing | Comments Off on April 24, 2013 – Storefront ProblemsApril 1, 2013 -12:35pm PST – Email Outage
April 1, 2013There is currently an issue that is impacting the ability to send and receive email. We are actively working to resolve this problem. We expect no loss of mail. Any previously delivered email is accessible.
Posted in Notification, Service Outage | Tagged Hmail | Comments Off on April 1, 2013 -12:35pm PST – Email OutageMarch 28, 2013 – Hmail Problems Update
March 28, 2013Recently, we’ve had serious disruptions to email service for our customers. We are very sorry about the impact this has had on so many of you. In light of what has happened, we wanted to provide some additional information and … Continue reading
Posted in Notification | Tagged Hmail | Comments Off on March 28, 2013 – Hmail Problems UpdateUPDATE – December 4, 2012 – Long Hold Times
December 4, 2012The phone connectivity issue our agents were facing has been resolved. We expect higher than normal hold times for the remainder of the morning. Therefore, we strongly recommend visiting our community or Help Center. There is no impact to our website and hosting services.
Posted in Notification | Comments Off on UPDATE – December 4, 2012 – Long Hold TimesDecember 4, 2012- High Call Volumes
December 4, 2012Due to unexpected phone connectivity issues for our agents- you may experience higher than normal hold times today December 4th. We’re sorry for any inconvenience. We are actively working toward a resolution. While we work toward a resolution, we highly … Continue reading
Posted in Notification | Comments Off on December 4, 2012- High Call VolumesJune 27th, 2012 – Email Alert
June 27, 2012Recent security updates with external programs are disrupting email service for customers using Outlook and Apple devices (iPhones and iPads). For steps to resolve these issues, go to emailalert.intuitwebsites.com.
Posted in Notification | Comments Off on June 27th, 2012 – Email AlertWelcome!
December 2, 2011Thank you for checking the status of our systems. Updates for any scheduled maintenance and other notifications will be posted here. If you’re experiencing an unexpected server error – please clear your browser’s cache, open a new browsing session and … Continue reading
Posted in Notification | Comments Off on Welcome!Homestead's Commitment to Customers
We are committed to our customers. This system status notification blog is designed to give you, our customers, better transparency into our scheduled maintenances, notifications, and incidents that may temporarily affect our systems. We understand the critical role our services play in your business and life. We take our responsibility to our customers seriously.
