At Homestead, we are committed to providing you with the most efficient and reliable website tools to ensure your online success. Periodic maintenance is an important part of our commitment to you, so Homestead will be performing a scheduled maintenance on Tuesday, October 15, 2013 from 10:00 PM to 11:00 PM Pacific Time.  Note that we expect a brief outage to all Homestead websites for a few minutes during this period.

Affected Services: Account Administration, Storefront Administration, Storefront Viewing, Website Editing, Website Viewing

As part of our ongoing efforts to maintain our website services, we will be performing scheduled ProStores maintenance between 10:00 PM and 11:00 PM PDT on Wednesday, October 9, 2013. We have scheduled this maintenance for overnight, the time when traffic to your site is typically at its lowest

Please note: Visitors will be able to browse your online store without interruption, but will be unable to place orders until the maintenance is complete.

Affected Services: Storefront Administration, Storefront Viewing

We recently experienced issues with our SPAM-filtering solution that has resulted in mail disruptions for some of our customers. As an online service provide we know firsthand how important email is to business, and we sincerely apologize for any delays you may be experiencing.

Fortunately, we were able to quickly remedy issues related to sending email; and your outbound emails should be going out as normal.

Some customers may still experience sporadic delays related to inbound emails over the next week or so. We are working to resolve this issue and will provide you with regular updates.

We appreciate your continued patience as we urgently work to resolve this issue.

Affected Services: Hmail

At Homestead, we are committed to providing you with the most efficient and reliable website tools to ensure your online success. Periodic maintenance is an important part of our commitment to you, so Homestead will be performing a scheduled maintenance on Tuesday, October 1, 2013 from 10:00 PM to 11:00 PM Pacific Time.  Note that we expect a brief outage to all Homestead websites for a few minutes during this period.

Affected Services: Account Administration, Storefront Administration, Storefront Viewing, Website Editing, Website Viewing

Some users are reporting server errors when attempting to send or navigate in their Hmail box.  Others are reporting ongoing slowness in receiving.  This has been reported to our Hmail administrators who are working on finding a solution as quickly as possible.

Affected Services: Hmail

The new Hmail hardware and software is in place.  While there will be ongoing adjustment of the settings the email slowness has been fixed and sending has resumed.

Affected Services: Hmail

The first half of our fix for Hmail has been implemented.  We now have new outgoing spam filters in place and have redirected our outgoing mail to other ports so that emails can be sent without being caught by blacklists. We are continuing to configure the new system to reduce the amount of incoming spam being received.  We appreciate your continued patience.

Affected Services: Hmail

We are continuing to see some problems with Hmail sending and delivery.  We are working on identifying and implementing a solution for the problem.  As of yesterday afternoon some email was starting to be delivered but there may be additional delays and bounces until a solution is found.  We understand the importance of email and are working to get this corrected as soon as possible.

Affected Services: Hmail

The scheduled ProStores maintenance has completed successfully.  All shopping functionality should be back to normal.

Affected Services: Storefront Administration, Storefront Viewing

The scheduled ProStores maintenance has begun and is expected to be completed by 4:00 am PDT.

Affected Services: Storefront Administration, Storefront Viewing