System Status Blog

Service Outage: UPDATE: March 18, 2013 Intuit.com login page down

03/18/2013 4:10:38 PM

Service to the Intuit.com log in page has been restored.

Notification: March 18, 2013 – Intuit.com login page down

03/18/2013 6:33:58 AM

The Intuit.com login page is currently down.  We have notified Intuit and they are working to resolve the problem as quickly as possible.  You can access your Website account by going to Homestead.com and clicking the Log In button in the top right-hand corner.

Notification: RESOLVED: March 12, 2013- Outlook problems

03/12/2013 12:10:28 PM

Our engineers have verified that Hmail is working properly.  The Outlook disruption was being caused by latency at some specific ISP’s.  Those ISP’s resolved their latency issues which has fixed the Outlook problem.

Service Outage: March 12, 2013- Outlook problems

03/12/2013 6:53:56 AM

There is a suspected issue that is causing problems with email programs like Outlook attempting to access and send email. Our engineers are investigating the problem and working to resolve it as soon as possible. If you are experiencing problems using these programs please go to Homestead.com and click Check Email in the top right hand corner. You can then check and send email directly from the Hmail system.

Notification: UPDATE: Difficulty logging in

02/07/2013 7:54:02 PM

The login issue has been resolved.

Notification: Difficulty logging in

02/07/2013 5:33:36 PM

Some customers are reporting difficulty logging in. We’re sorry for the inconvenience and we’re working to restore it as soon as possible. No ETA is available yet but we’ll keep you posted.

Notification: Notification: February 7, 2013 – Homestead Login button not showing on Firefox

02/07/2013 8:23:17 AM

We recently launched a new homepage for Homestead.com.  It was discovered that some customers on systems using low resolution monitors (1024 pixels wide or less) or using high magnification are not able to see the login button on Homestead.com.  We are working on updating the site so it can resize to accomodate smaller monitors.  In the meantime please use Internet Explorer as your browser or go directly to https://www.homestead.com/~site/Login/index.ffhtml to access the login screen.

Service Outage: UPDATE: January 24, 2013 – Login Outage

01/24/2013 5:22:05 PM

The login outage has been resolved.

Service Outage: January 24, 2013 – Login Outage

01/24/2013 4:56:51 PM

We are currently experiencing problems with the login system. Users are getting a 404 error when attempting to login.  Our engineers are working to resolve the problem as quickly as possible.  Websites and email are unaffected.

Notification: UPDATE: January 13, 2012 – Hmail Security Certificate

01/15/2013 6:08:18 AM

The Hmail security certificate has been installed and the problems have been resolved.  Thank you for your patience.